Responsible Gaming
Gambling Should Be Entertainment
At Chappel and Dix, we believe that online casino gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. Only spend what you can afford to lose.
Age Verification
All players must be 18 years of age or older (or the legal age for gambling in their jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of the following warning signs:
- Spending more money on gambling than you intended
- Gambling with money needed for essential expenses (rent, food, bills)
- Chasing losses by continuing to gamble to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, or family responsibilities due to gambling
- Lying to others about the amount of time or money spent gambling
- Borrowing money to fund gambling activities
- Experiencing sleep disturbances or mood changes related to gambling
- Gambling as a way to escape problems or negative emotions
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set timeframe
- Betting Limits: Restrict the stake size on individual bets
- Reality Checks: Enable pop-up reminders during gaming sessions to track time and money spent
- Session Time Limits: Set automatic logout after a predetermined period
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period (from days to years)
- Account Closure: Permanently close your account if you wish to stop gambling
We encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free, confidential advice and support
www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – The National Self-Exclusion Scheme
www.gamstop.co.uk
Register to exclude yourself from all UK online gambling operators - Gamblers Anonymous – Peer support meetings
www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Today
If you have a gambling problem, please seek help immediately. Problem gambling is a recognized condition that can be treated. There is no shame in reaching out – support services are confidential, free, and available 24/7.
Remember: gambling should always be fun. If it stops being fun, it's time to get help.
Last updated: 2026